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Contact Us

Please contact The Apollo Box office at [email protected] or (212) 531-5305 if any other special assistance is required for your visit.

Accessibility Information



Accessible Entrances

There is one accessible entrance at the front of the theater.


ADA Accessible Seating

The Apollo’s Historic Theater has 12 wheelchair seating locations available for every show, all on the Orchestra seating level. Tickets for wheelchair seating locations can be purchased at The Apollo Theater box office or on Ticketmaster. Four wheelchair seating locations will be reserved until the day of each performance.

Each seating level is accessible via the elevator inside The Apollo’s Historic Theater. Guests should be aware of the small steps leading toward the Mezzanine and Balcony seating levels. Depending on the guest’s ticket location for these two levels, additional walking may be required. If guests are not able to travel up and down steps, tickets for events should be purchased for the Orchestra level.

View the Accessible Seating Chart



The elevator is located mid-way through the main lobby on the first floor.


ADA restrooms

There are three public ADA compliant unisex restrooms located in The Apollo’s Historic Theater lower lobby and two in the Soundstage lobby on the third floor. 


WheeLChair Storage

Wheelchair storage is available in the theater. Designated areas change based on the event. Please inquire with the box office or an usher.   



Walkers are permitted inside The Apollo’s Theaters. All walkers must remain in a designated area for the duration of the event.



Strollers are permitted inside The Apollo’s theaters. All strollers must remain in a designated area for the duration of the event.


Service Animals

There are no pets allowed inside The Apollo’s theaters with the exception of service dogs. A service dog is one that has been individually trained to do work or perform tasks for the benefit of an individual with a disability, but not a dog whose sole purpose is to provide comfort or emotional support (a therapy dog).  Please note that therapy dogs are not permitted, even with a doctor’s note.   


Assisted Listening

Assisted Listening devices are available on a first come first serve basis. To reserve an assisted listening device please e-mail [email protected]. In the subject header please state: “Assisted Listening Device Request | Show Name | Date Of Event”.



The below parking areas are located near The Apollo and are accessible.  The Apollo does not endorse any particular parking lot and is not responsible for any aspect of the business agreement that takes place between the parking lot owners/management and their clients.  

Park 127th LLC 

  • 340 St Nicholas Ave, New York, NY 10027 

311 west 127th 

  • Monday – Friday: 6:30am to 10pm 
  • Saturday and Sunday:  7am  to 10:45pm (Garage closes at 11 pm) 
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